Frequently asked questions

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Orders are typically processed within 1–2 business days. Once your order has shipped, you’ll receive a confirmation email with tracking information.

Delivery times vary based on your location and shipping method selected at checkout. Estimated delivery times are shown at checkout where available.

You will receive a confirmation email with a tracking number once your order ships. Please allow 24–48 hours for tracking information to update after dispatch.

If your order hasn’t been processed yet, we may be able to update or cancel it. Contact us as soon as possible after placing your order.

We accept returns on eligible items within the return period stated in our store policy. Items must be unused and in their original condition unless they arrived damaged or incorrect.

If your order arrives damaged, defective, or incorrect, contact us with your order number and photos of the issue so we can help resolve it.

We ship to selected countries. Shipping availability and rates are shown at checkout based on the delivery address.

We accept secure payment methods available at checkout. The options shown may vary depending on your country and device.

If you have any questions, please reach out through our contact page or support email, and include your order number if applicable.